EASY TO USE
Just give a call
If you do have a question or need support in France. Service is just a phone call away. Use our mobile version and keep your assistance card with you !
What could be easier for fast and simple problem solving than a phone call or using our mobile site version ? Whenever you need assistance, our Customer Support team is here to help.
We observed that newcomers have sometime great trouble to make themselves understood because of the language barrier.
With this new service, Passeportugal offers its customers time gains in their everyday lives.
Main covered areas: |
Some examples of friendly support |
BUZZ ASSURANCE CLIENTS* |
OTHERS |
HELP !! |
Something to ask ? We call/order for you | YES | YES |
| Oral translations / Help for daily conversations | YES | YES | |
Administrative support&daily life |
Help to understand incoming mails and documents | YES | YES |
| Information for obtaining the Fiscal Number | YES | YES | |
| Explanations on RNH | YES | YES | |
| Help for your home: water, electricity, internet subscribtion... | YES | YES | |
| Informations on bank, and multibanco funcioning | YES | YES | |
| Explanations on Via Verde" highways | YES | YES | |
| Explanations on portuguese driving licence | YES | YES | |
| Explanations on how to change your plate numbers | YES | YES | |
| How to register on election list / school / associations | YES | YES | |
insurance |
Help for filling the European accident notification | YES | Excluded |
| Help for filling car sales documentation | YES | YES | |
| Help for expertise follow-up | YES | YES | |
| Explanation for the portuguese health system | YES | YES | |
| Explanation and taking steps to register Centro de Saude | YES | YES | |
| Explanation for the technical car control in PT | YES | YES | |
| Warnings and recommendations regarding mandatory insurance | YES | YES | |
Leisure & CULTURE |
Local business repository | YES | YES |
| Warnings for cultural events or other special events | YES | YES | |
| Special offers "Passeportugal" | YES | YES | |
VIP SERVICES Personal assistant Conciergerie (Price upon request) |
Arranging your travel in Portugal | Upon request | Upon request |
| Documents search / market study / property visits & analysis | Upon request | Upon request | |
| Other services outside the standard package | Upon request | Upon request | |
| Real Estate conciergerie in France (Louvre Gestion Privée) | Upon request | Upon request | |
 |
Assistance from Monday-Friday 09h00-18h00 CET |
€300 per year* |
€500 per year |
* Buzz Assurance is an online insurance broker based in France. You can benefit from a 40% discount on the annual fee in case you subscribe or already own an insurance with Buzz Assurance (car, home, health, boat... and many other insurance plan). Futhermore, Buzz Assurance can help you on several additional subjects in case you are a Buzz Assurance insured.
