FAST
Instant response
Well, we have the ressource and the experience to immediately answer to almost all your question inside the package.
When you call our bilingual customer care centre, your call is processed immediately. The objective is to provide you with an immediate answer to a specific question or problem to solve. We are able to bring solution and answers to the most commun issues, but it sometimes happens that the question requires more time, then we will call you back as soon as possible.
You can be assured that we will address the issue without delay.
Main covered areas: |
Some examples of friendly support |
BUZZ SEGUROS CLIENTS* |
OTHERS |
HELP !! |
Something to ask ? We call/order for you | YES | YES |
| Oral translations / Help for daily conversations | YES | YES | |
Administrative support&daily life |
Help to understand incoming mails and documents | YES | YES |
| Information for obtaining the Fiscal Number | YES | YES | |
| Explanations on RNH | YES | YES | |
| Help for your home: water, electricity, internet subscribtion... | YES | YES | |
| Informations on bank, and multibanco funcioning | YES | YES | |
| Explanations on Via Verde" highways | YES | YES | |
| Explanations on portuguese driving licence | YES | YES | |
| Explanations on how to change your plate numbers | YES | YES | |
| How to register on election list / school / associations | YES | YES | |
insurance |
Help for filling the European accident notification | YES | Excluded |
| Help for filling car sales documentation | YES | YES | |
| Help for expertise follow-up | YES | YES | |
| Explanation for the portuguese health system | YES | YES | |
| Explanation and taking steps to register Centro de Saude | YES | YES | |
| Explanation for the technical car control in PT | YES | YES | |
| Warnings and recommendations regarding mandatory insurance | YES | YES | |
Leisure & CULTURE |
Local business repository | YES | YES |
| Warnings for cultural events or other special events | YES | YES | |
| Special offers "Passeportugal" | YES | YES | |
VIP SERVICES Personal assistant Conciergerie (Price upon request) |
Arranging your travel in Portugal | Upon request | Upon request |
| Documents search / market study / property visits & analysis | Upon request | Upon request | |
| Other services outside the standard package | Upon request | Upon request | |
| Real Estate conciergerie in France (Louvre Gestion Privée) | Upon request | Upon request | |
 |
Assistance from Monday-Friday 09h00-18h00 CET |
€300 per year* |
€500 per year |
* Buzz Seguros is an online insurance broker based in Portugal. You can benefit from a 40% discount on the PASSEPORTUGAL annual fee in case you subscribe or already own an insurance with Buzz Seguros (car, home, health, boat... and many other insurance plan). Futhermore, PASSEPORTUGAL can help you on several additional subjects in case you are a Buzz Seguros insured.
